(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Team App - Pause Work. Team App - Add a Product or Service. Team App - Manage Photos and Attachments. Team App - Take a Break or Go to Lunch. Team App - Complete a Visit and Adjust Visit Times. Team App - Clock out for the day. Team App - The Mileage Report. Information about the Team App.December 28, 2020 14:51. This video explains how to set up an Employee or Vendor as a mobile-only Service Autopilot user. 2:15.Put Your Service Business On Autopilot. Get Control of your time, scheduling, expenses, employees, marketing, profits, and your life with software built for...Reasons for Switching to Service Autopilot: We needed a more comprehensive program that focused on more than just lawn care and we needed the ability to tailor the software to fit our exact needs. Kim G. President. Health, Wellness and Fitness, 51-200 employees. Used the software for: 2+ years.Service Autopilot allows you to add notes to Jobs so you can order provide your Teams with specific information related to those Jobs. For example, if a Client wants her gate closed after your staff leaves the property, you can have a note appear for the Team on the Route Sheet or Service Autopilot Legacy mobile app that says something …Navigate to a client or lead account. Hover over the More dropdown list and click Property Measurements. This will open the map and measurement panel. Use the Measure Property tab to create and manage your measurements. To create measurements, left-click points on the map until you form a closed shape. Note: The 3D view is not … Your Business, Your Choice. The Service Autopilot training team is delighted to offer a variety of training types (from in-person to virtual) and times to work with busy service businesses like yours. We maximize our time together so that you leave with a TON of knowledge, strategies you can implement ASAP, and perhaps even some automations ... (972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?June 25, 2020 12:35. Click the link below to download the User Guide for Custom Packages. This User Guide explains Custom Packages, how to enable them, set them up, and use them in daily activities. V2 Custom Packages User Guide 2022.pdf. (400 KB)Highlights. We have focused on high-priority issues for this release with many bugs being fixed, including report center, mobile, and invoicing issues. We have also added some improvements to features, such as Client account optimizations and improvements to alerts. Lastly, we have a few new items including new alerts and new …Reviews of Service Autopilot. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Service …Reports. Articles and videos pertaining to the Reports section. This includes both the Report Center and Legacy Reports.Learn the basics of Service Autopilot, including how to set up clients, services, employees, and jobs. Become familiar with the basic workflow of Service Autopilot, from setup, dispatching, invoicing, and getting paid. Using SA Mobile Apps: Learn all about Service Autopilot's Team App and Legacy App to help you complete …Put Your Service Business On Autopilot. Get Control of your time, scheduling, expenses, employees, marketing, profits, and your life with software built for...This video covers Enhanced Product Invoicing. 3:21. Previously, if you billed a Client for a Product then your only option was to print the Product on your invoice. With Enhanced Product Invoicing, we're giving you the ability to choose whether a given Product is printed on the invoice without affecting your ability to bill for the Product.Add an Employee. 📽️ Add Employee - Video. Change or Reset an Employee Password. Employee Account - Enable Notifications. Employee Account - Enable Office Time Clock. Add a Chemical Applicator License Number. Set Up a Service Autopilot User. 📽️ Set Up a Mobile Only User - Video. 📽️ Add a Sales Representative - Video.June 25, 2020 12:36. Click t he link below to download the PDF for the Team App User Guide. This guide walks you through the basics of setting up the Team app and using it in the field. Team App User Guide 2023.pdf. (1 MB)June 25, 2020 12:39. There are some settings in SA that apply globally to all Estimates. These are housed under Settings > Estimate Settings: Below, you will find an explanation of all the fields on this screen: Show Grid Lines. Select the checkbox to show grid lines on the Estimates Grid. (This applies to only the legacy Document Editor.) Service Autopilot is a quickly growing, successful 80+ person software company. We are quickly establishing ourselves as the go-to company for the Field Service industry. Our members find our software to be an invaluable tool in managing and growing their entire business. Note that Service Autopilot is frequently updated, so the appearance of screens in the video might be slightly different from what you see on your screen, but the concepts are the same. User Guides. This section contains a selection of downloadable User Guides. These often go beyond the information covered in our Knowledge Base Articles.Reviews of Service Autopilot. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Service …This is the Built-in Processor for Service Autopilot. This feature is powered by Clearent, a Credit Card Processor with years of experience in the Field Service Industry. They take a hard stance against hidden fees. SA Payments allows you to: Automatically update credit cards. Become Fully PCI Compliant and store Credit Cards on file.Overview of Client Accounts. June 25, 2020 19:39. Individual Client Account screens are divided into several sections: Contact Information, Account Balance and related information, Office Notes, Tags, Jobs, a Timeline, and more. Each section organizes related information about a Client/Lead and is positioned for viewing the most …Jul 26, 2021 · Step 1. Company Settings. It’s crucial to enter your active company email address because correspondence from SA will go here. Enter your company name as you would like it to appear to your clients. This can be either your actual company name or how you want your clients to know you. Feel free to contact us and one of our friendly representatives will be eager to assist in any way possible. Chat: Click the Help button then click Live Chat. Type in your contact information and question. We have a team of Support Representatives ready to assist you! Phone: (972) 728-4040. Email: [email protected]. Jun 25, 2020 · During office hours (Monday - Friday from 8:00 a.m. to 5:00 p.m. Central Time): Live Chat at Message Icon > Live Chat. Phone at 972-728-4040. After hours: Email us at [email protected]. Check out the Help Center ( Profile Icon > Help Center) for complete access to 1000+ articles and videos. Learn the basics of Service Autopilot, including how to set up clients, services, employees, and jobs. Become familiar with the basic workflow of Service Autopilot, from setup, dispatching, invoicing, and getting paid. Using SA Mobile Apps: Learn all about Service Autopilot's Team App and Legacy App to help you complete …Service Autopilot now offers an email integration subscription that forwards emails from your email provider directly into SA. This cuts down the number of applications you need to use to get a task done. Before you can integrate your company email address or personal email addresses, you will need to enable the User Right to do so.. To …Follow. June 25, 2020 12:34. Click the link below to download and view the Automations User Guide. This guide explains how to streamline repetitive time-consuming tasks and create an automated process for those tasks. Automations User Guide 2023.pdf. (2 MB) Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal organizations. For businesses of all sizes, Service Autopilot features client and lead management, scheduling and dispatching, routing and mapping, mobile field access and more. (972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Select the email in the Documents list, hover over Actions, then select Copy. The copy of the email appears in the Documents list, with “Copy” on the end of the name. Rename the document, change the Subject line, and click the Edit button. In the Document Editor, edit the text. Click Save.Service Autopilot has been an amazing timesaver for me. Before I started using the Service Autopilot program, I would spend 2-3 hours a night setting up my routes for my crews. Once I got set up with Service Autopilot, it cut down on my time tremendously! I was able to cut my time down to around 5-10 minutes a day, just checking over my routes.CHARGE BACKS.If Client initiates a charge back in respect of any payment due by Client under this Agreement, Xplor will suspend access to the Solution until full payment is received and, where such chargeback is successfully defended by Xplor, Xplor will charge Client a $75 fee.Service Autopilot develops business management software for the Field Service Industry. We offer business owners an all-in-one software system, which handles scheduling, invoicing, and customer service responsibilities. Our software helps thousands of Lawn and Landscaping, Snow Removal, Cleaning, and other field service entrepreneurs build ...Service Autopilot Member Login. (972) 728-4040. Log In to Service Autopilot. Log In. Forgot your Password?June 25, 2020 12:35. Click the link below to download the User Guide for Custom Packages. This User Guide explains Custom Packages, how to enable them, set them up, and use them in daily activities. V2 Custom Packages User Guide 2022.pdf. (400 KB) Set Up Email Integration. Set Up Email Forwarding for Email Integration. Disconnect an Integrated Email Address. Set Up Credit Card Processing. About ACH. Set Up QDS with SA. Set Up SendJim Integration. Information about other apps that integrate into SA. If you had Services imported into SA from another system or if any other user on your account added any Services, you will see them in this list. Click the name of any Service to view or edit it. To create a new Service, click Add Service. This will open the Add Service overlay to the "Details" tab: Fields in bold are required.(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Welcome to Service Autopilot! Follow. December 16, 2021 15:10. The onboarding process at Service Autopilot varies for Annual and Monthly subscription members.Follow. June 25, 2020 12:34. Click the link below to download and view the Automations User Guide. This guide explains how to streamline repetitive time-consuming tasks and create an automated process for those tasks. Automations User Guide 2023.pdf. (2 MB)The two-way QuickBooks Sync is unique to Service Autopilot. This is the only platform in our industry that fully integrates with the QuickBooks API. When you update something in QuickBooks Desktop or QuickBooks Online, that information will automatically update in Service Autopilot. Likewise, update something in Service Autopilot and QuickBooks ...Login to Service Autopilot Username: Password:To set this up, click Confirmation in the left panel. You have three options for Form responses: Document – Select a Document to display after the user submits the Form. You can create a new Document by going to Settings > Documents . Simple Message – Type in something to display after the user submits the form. This is the …Service Autopilot is a software that helps you automate everything from scheduling and invoicing to time tracking and marketing. Whether you are a lawn care, cleaning, snow, …June 25, 2020 12:42. You can lock Invoices to help prevent any additional changes from being made to an Invoice. Locking an Invoice essentially disables the Save buttons at the bottom of the Invoice. Changes can still be made after the Invoice is unlocked. Invoices are automatically locked when they are emailed or printed.December 17, 2020 10:05. This video explains the page you see if you click your Avatar icon > Account & Billing . 2:09.Create a Rate Matrix. 📽️ Services - Rate Matrix - Video. Services - Only Use For Estimates. Services - Invoice Time Format. Services - Task Color. Services - Update Default Estimate Description. Budgeted Hours - Explained. Job Costing: Set Up Services. Information about Scheduling Settings.The Help Button in Service Autopilot is a useful tool for getting to a variety of different resources provided by SA. Look for the question mark icon on the right side of the navigation bar: Click the button to launch the Quick Help widget: This menu offers a few options. You'll also see some suggested articles you can access with one click.Service Autopilot by Xplor. Put Your Service Business On Autopilot. Here's a glimpse of what Service Autopilot can do for your business: -Build Better Client Relationships -Win …New Message Center General Release - We are now expanding the release of the new Message Center to all members who currently have two-way texting. It will be available via the version toggle on the Message Center page. The new Message Center experience will reduce message clutter so you can easily communicate about services …List View. The list view gives field users the option to perform bulk actions on jobs, like starting or skipping multiple jobs. 1. Tap the List button to see details for all jobs that day, including the time allotted and services planned for each client, then select the check boxes for one or more jobs.; Tap Start Work At Job Site to clock into the jobs …June 25, 2020 12:41. A Work Order is a setting on a job that groups two or more services together on the Dispatch Board. Instead of multiple rows with each service, you'll see one row for the entire job. Any One-Time, Recurring, or Waiting List Job with more than one service can be a Work Order. Note: Work Orders only affect the display on the ...Forms associated with a Client or Client/Job will appear at the bottom of the list of options on any individual Client’s Screen on the Mobile. Tap on Forms to pull up the same “Fill Out Form” or “View Responses” options that your Job Detail Screen gives you. “Fill Out Form” will take you to a list of Forms associated.Nov 11, 2020 · Texting a client can only be done from the Job Detail. To do this, use the following steps: On the Dispatch Board, click the Service for the client you wish to text. On the Job Detail, hover over the More dropdown list. Select Send Text . On the Text Message dialog, enter your message. If the Cell Phone Number and Cell Provider are on the ... Hover over your profile icon and click Import/Export. Click Import Data in the new tab that appears. Select what you are wanting to import from the "Import Type" dropdown menu, such as Schedules. Click the Download Template button to save and edit an Excel worksheet of the items that need to be imported.Jun 25, 2020 · Services and Products work together in Service Autopilot, but they work separately for Job Costing. A Service is always required in order to have a Product on a Job. The Product “Cost” is the company’s wholesale cost. The “Rate” is the retail markup (if applicable). The Cost goes on the Job Costing report. Training Videos. Videos pertaining to the setup and use of new Service Autopilot accounts. Follow. 📽️ Intro I: Get Up and Running. 📽️ Intro II: Invoicing and Getting Paid. 📽️ Mobile I: Using the Mobile App in the Field. 📽️ Mobile II: Administering the Mobile App. 📽️ Document Editor - Video.Go to Team > Employees and click an employee record, then click Edit. On the Edit Employee screen, click the “Payroll/Job Costing” tab. On the right side of the screen is where the Total Labor Burden Hourly Rate is noted. Labor Burden is the company’s cost for an employee, like Gross Pay + Taxes + Insurance, etc.(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Sequences in Automations. Automation Edit Screen - Events Panel. Customize Opt-In/Out Email Event. Build Decision Logic into an Automation. Wait Period Specifications. Automation Sequence Pipeline and Sequence List Screen. Automations Sequence Color Legend. About Two-Way Texting. Subscribe to Two-Way Texting.November 13, 2020 12:11. Click the link below to download and view the Tickets User Guide. This User Guide contains all relevant information on Ticket functionality. Tickets User Guide Jan 2022.pdf. (1 MB) Service Autopilot Keeps Your Company Growing. We’ve created the all-in-one software that helps you run your service business even more efficiently. Sell more work with custom forms and built-in marketing tools, and go faster with Automations - the most powerful growth tool in the industry. We’re here to help you put your success and ... Follow. February 26, 2021 11:52. There are several reasons you may send emails in Service Autopilot. Pro and Pro Plus Members can send Email Blasts and Bulk Emails to a group of clients from the Dispatch Board or Client List. Email Integration subscriptions can also be purchased to bring emails directly from your email provider into SA making ...Allows the right to view, edit, and dispatch jobs from the dispatch calendar. Asset Tracking. Allows the right to view, create, and edit assets in Service Autopilot. View/Edit Asset Purchase Info. Allows the right to view and edit asset purchase information. View/Edit Asset Forms. Allows the right to view and edit asset forms. Get Schedule Alerts.They won’t need to log in to SA to view the content. To get to the home page of the Help Center, click the Service Autopilot logo at the top-left of this page: This will take you to the home page: The fastest way to get the answers you want is to use the search bar. This will query nearly a thousand different items including text articles ...We've been working to address performance issues on the Dispatch Board, and across Service Autopilot in general. We found that a lot of the performance issues on the Dispatch Board end up affecting the rest of the site. Moving to a more efficient version of the Dispatch Board will lead to better performance on the Dispatch Board, and …To create an Event, follow these steps: Navigate to Scheduling > Dispatch Snow Jobs. Click the Plus Icon to the right of the Actions menu and event list dropdown. The Add Event overlay appears. Change any fields as needed and click Save. Dispatch Status - Select the current status of your event. Pending - Set up and planning.ON AUTOPILOT! With Service Autopilot we make it easy for you to automate your business by collecting payments on time (every time), win more jobs with quick estimates, and …Stay up to date with the latest content from the Service Autopilot Marketing Team. HOME SOFTWARE PRICING BLOG CONTACT. INDUSTRIES LAWN CARE CLEANING SNOW REMOVAL FIELD SERVICE PEST CONTROL POOL CLEANING. ABOUT OUR STORY ACADEMY CAREERS. 3495 Piedmont Road NE Building 12, Suite 110 Atlanta, GA 30305(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Create a Client Email. Go to Settings > CRM > Documents. Click Add Document on the top right corner of the Document list page. For Document Type, select Client Email. Enter a document name and description (for your reference only; these are not seen by the Client). Enter an email subject, which will appear on the subject line of the …The Auto-Assist tool in Service Autopilot is a way to make quick actions on an Account. This tool is only available to the Pro Plus level subscription as the Auto-Assist actions can be used to trigger Automations. Set Up. Navigate to any Client or Lead account. Auto-Assist is currently only available on the V2 Client or Lead view.What is Service Autopilot? Gain TRUE business growth with the #1 total solution software for the Lawn and Landscape industry. Manage clients, jobs, billing, and so much more.Optimize Your Time andEfficiency Like Never Before. The new email integration bridges the gap between your Gmail or Outlook emails and Service Autopilot account. Imagine all of your communications being streamlined into one simple place! Plus, the new email integration syncs with your Tickets and Automations. ADD EMAIL INTEGRATION NOW!Jun 25, 2020 · Service Autopilot allows you to give more than one Employee permission to use the full site and Mobile Apps. Users with their own logins are able to get notifications and alerts, save special client views from the Dispatch Board and within the Client list, clock in and out of work, creating a time stamp for time sheet verification, and ... Stay up to date with the latest content from the Service Autopilot Marketing Team. HOME SOFTWARE PRICING BLOG CONTACT. INDUSTRIES LAWN CARE CLEANING SNOW REMOVAL FIELD SERVICE PEST CONTROL POOL CLEANING. ABOUT OUR STORY ACADEMY CAREERS. 3495 Piedmont Road NE Building 12, Suite 110 Atlanta, GA 30305Add an Employee. 📽️ Add Employee - Video. Change or Reset an Employee Password. Employee Account - Enable Notifications. Employee Account - Enable Office Time Clock. Add a Chemical Applicator License Number. Set Up a Service Autopilot User. 📽️ Set Up a Mobile Only User - Video. 📽️ Add a Sales Representative - Video.June 25, 2020 12:39. There are some settings in SA that apply globally to all Estimates. These are housed under Settings > Estimate Settings: Below, you will find an explanation of all the fields on this screen: Show Grid Lines. Select the checkbox to show grid lines on the Estimates Grid. (This applies to only the legacy Document Editor.)Put Your Service Business On Autopilot. Get Control of your time, scheduling, expenses, employees, marketing, profits, and your life with software built for...(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?About Two-Way Texting. Follow. August 06, 2021 08:20. Two Way Texting provides an efficient way to communicate with clients. However, there are some limitations to be aware of before subscribing to this service: MMS is only supported in the new Message Center. Group Messages are not supported.June 25, 2020 12:39. There are some settings in SA that apply globally to all Estimates. These are housed under Settings > Estimate Settings: Below, you will find an explanation of all the fields on this screen: Show Grid Lines. Select the checkbox to show grid lines on the Estimates Grid. (This applies to only the legacy Document Editor.)November 09, 2021 17:33. Click the below link to download the Client Portal User Guide for Members. This guide for Members describes setting up the Client Portal and how you can assist your clients if they need help. Client Portal User Guide for Members April2022.pdf. (800 KB) Add an Employee. 📽️ Add Employee - Video. Change or Reset an Employee Password. Employee Account - Enable Notifications. Employee Account - Enable Office Time Clock. Add a Chemical Applicator License Number. Set Up a Service Autopilot User. 📽️ Set Up a Mobile Only User - Video. 📽️ Add a Sales Representative - Video.
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To build Estimate Templates, follow these steps: Go to Settings > CRM > Job/Estimate Templates. Click Add Template. This will open the New Template overlay. Add a name for the template in the Description field. For "Show When Creating," select Estimates. This will adjust the overlay slightly. For Est. Document, select the Document …Get paid on time, every time, same-day with autopay. Communicate with customers about service visits and scheduling. Set up automations to market your services and follow-up on estimates. Stop leaving money on the table and take your business to the next level with Service Autopilot —the #1 field services CRM.May 23, 2022 · This 1-day virtual training will give you foundational knowledge on all the fundamentals needed to successfully integrate and operate Service Autopilot for your business. You will learn: Basic setup of Clients, Resources, Services, and Products. CRM (Client Relationship Management) Tools for Calls, Emails, Texting, and Tickets. About this app. Service Autopilot’s new and improved field service app will put you in control of your time, scheduling, expenses, employees, marketing, profits and …Jun 25, 2020 · June 25, 2020 12:36. This video explains how to use Master Routes in Service Autopilot. What is the Help Center? It's a hub of information about all the functionality in Service Autopilot. Our Help Center is now public, which...Service Autopilot by Xplor, Richardson. 9,773 likes · 82 talking about this. Work less and grow faster. One service business software to automate everything. Part of Xplor. Information about Forms. Search our knowledge base for answers to common questions This section contains a selection of downloadable User Guides. These often go beyond the information covered in our Knowledge Base Articles. Note that Service Autopilot is frequently updated, so the appearance of the screen in a guide might be slightly different from what you see on your screen, but the concepts are the same. 7-Step Setup Wizard.Jul 26, 2021 · Step 1. Company Settings. It’s crucial to enter your active company email address because correspondence from SA will go here. Enter your company name as you would like it to appear to your clients. This can be either your actual company name or how you want your clients to know you. Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal organizations. For businesses of all sizes, …Basic Info - ServiceAutopilotSignUpForm. EXPERIENCE GROWTH. ON AUTOPILOT! With Service Autopilot we make it easy for you to automate your business by collecting payments on time (every time), win more jobs with quick estimates, and instantly schedule, route, and optimize jobs! All so you can grow your business faster.Delivering 90% approval rates, all in just seconds. From a single person shop to the largest mega dealers, OPTIMUS is the platform to help you be more profitable. With OPTIMUS and Service Autopilot, you can streamline your company’s financing for even more success. Best of all, there is no enrollment cost and funds are direct-deposited in 1-2 ...Here’s How Our Accelerate Service Works…. Step 1: Submit an Accelerate request form to SA and wait for verification. Step 2: Once your content request is approved and verified, you’ll receive an email letting you know it's been approved. Step 3: When your request is completed, you’ll receive instructions for your new functionality as ...To send a bulk email, use the following steps: Go to CRM > Clients . Check the boxes next to the clients you want to email. Apply filters if necessary. Go to Actions > Marketing. On the Send Type dialog box, decide whether you want to send the email only to selected clients or to all clients. Warning: You must select Filtered if you applied ...June 25, 2020 12:35. Click the link below to download and view the Classic Estimates User Guide. This User Guide explains the entire Estimates process from creating Estimate Documents to sending Estimates to Clients and Leads. Classic Estimates User Guide 2023.pdf. (2 MB)You now have the tools within your reach to FIX ALL OF THE HEADACHES you experience on a daily basis. Automations are workflows that run automatically, behind-the-scenes in your Service Autopilot software. These workflows take the stress out of your invoicing, estimate follow ups, sales emails, and much more. Feel free to contact us and one of our friendly representatives will be eager to assist in any way possible. Chat: Click the Help button then click Live Chat. Type in your contact information and question. We have a team of Support Representatives ready to assist you! Phone: (972) 728-4040. Email: [email protected]. Select the email in the Documents list, hover over Actions, then select Copy. The copy of the email appears in the Documents list, with “Copy” on the end of the name. Rename the document, change the Subject line, and click the Edit button. In the Document Editor, edit the text. Click Save..